Careers

September 7, 2017

Data Reporting Specialist

Data Reporting Specialist

Job Description:

A TargetSmart Data Reporting Specialist works with polling data to produce polling reports which drive our clients’ campaigns and outreach efforts. The Data Reporting Specialist will report to the Director of Research and Analytics, and will work in our DC office with all members of this team to support the execution of polling and predictive modeling projects. The Data Reporting Specialist understands the details of polling, and drives all projects to completion to fulfil our clients’ needs. An eagerness to learn and innovate within the political data sphere is necessary for the success of this role.

Data Reporting Specialist Job Duties:

  • Taking raw polling data from vendors and utilize proprietary software systems to produce various reports.
  • Ensuring timely delivery of all polling reports.
  • Monitoring the status of polls from start to finish, while providing the first quality control check.
  • Self-auditing and peer auditing all client deliverables.
  • Working with research analysts to understand and fulfill all reporting requests.
  • Utilizing the voter file to pull polling samples.
  • Managing time to meet internal or client-driven timelines.
  • Learning new software and skills as needed.
  • Professionally communicating internally and externally with clients and stakeholders as appropriate.

Skills and Requirements:

  • Commitment to Democratic candidates and the progressive movement
  • Enthusiasm to learn new software and processes
  • Attention to detail
  • Technical aptitude
  • Bachelors degree in a social science or technical field
  • Demonstrated experience using data software (like Excel, SPSS, STATA, R, Python)
  • Ability to work in a high-pressure environment, and work some extended hours in the heat of campaign season
  • Ability to communicate effectively and be a team player
  • A basic understanding of political polling and/or government research methods
  • An eagerness to innovate, and an interest in the polling process

Nice to Have Skills:

  • Prior advanced Excel experience and/or any Alteryx experience
  • Experience working with political data
  • Campaign experience
  • Coursework, or past internship or work experience dealing with polling and/or research methods

 

This position will be located in TargetSmart’s Washington D.C. office. 

For more information or to apply for the position, please contact jobs@targetsmart.com.


TargetSmart provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.


August 14, 2017

Client and Data Services Representative

TARGETSMART CLIENT SERVICES REPRESENTATIVE

As a member of TargetSmart’s Client Services Team, you will provide support for progressive organizations and Democratic campaigns, consultants, and polling firms’ use of all of TargetSmart’s data, products, and technology tools.  This role includes maintaining relationships with and providing account management for a broad range of clients, educating and training clients on TargetSmart’s data and offerings, and playing an essential role in the overall day to day Client Services operations of TargetSmart by performing a number of critical administrative tasks.

 

DUTIES AND RESPONSIBILITIES:

  • Triage and troubleshoot daily inbound questions and requests
  • Complete the steps required to onboard new clients
  • Enter client contract information into project management system and connect the contract to the Sales Force account.
  • Submit, document, track and monitor data requests and processing jobs
  • Provide support for a variety of internal and external platforms that host TargetSmart data (first level client facing)
  • Assist in the planning and organizing of the bi-annual Client Roundtable event
  • Assist with the production and reporting of client communications
  • Develop online Client Support content (i.e. – voter file build updates, new data or product release information, frequently asked questions, etc.)
  • Maintain client contact lists in all platforms

The job profile reflects the assignment of essential job functions, though additional functions may exist.  This profile is not designed to cover or contain a comprehensive list of all work activities, duties or responsibilities. TargetSmart reserves the right to assign or reassign work activities, duties and responsibilities as needed for reasonable accommodations and business purposes.

The Client Services Representative reports directly to designated TargetSmart staff in charge of Client Services.

 

REQUIRED SKILLS:

  • Experience working with political data (i.e.- voter files, donor lists, membership lists, etc.)
  • Experience working with Voter Activation Network (VAN) software or other similar online data querying software
  • 1-2 years’ experience working with Progressive Non-Profits, Polling Firms, or Political Consultants
  • Ability to trouble-shoot issues and solve problems requiring quick turnaround times
  • Ability to handle multiple tasks at once and see them through to completion
  • Attention to detail
  • Solid communication skills

 

NICE TO HAVE SKILLS:

  • Prefer a Bachelors degree in Government or Political Science
  • Comfortable learning new systems and using new technology

This position will be located in TargetSmart’s Washington D.C. office. 

For more information or to apply for the position, please contact jobs@targetsmart.com.


TargetSmart provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.